Field-service CRM

Run your entire field operation from one platform

EzBizi is a field-service CRM for multi-location teams. Customers, jobs, inspections, inventory and vehicles live in one system — so every part of the operation works from the same record.

Built for service businesses running teams across many locations.

1system of record
Everylocation on one account
Liveview of the whole operation
Anydevice, anywhere
Inside EzBizi

One workspace for every part of the operation

Move between modules without ever leaving the page — the same shell your team works in every day.

Northgate GroupAll locations
Plus inspections, leads, reviews, business profiles, inventory, fleet, onboarding, HR and more.
Dashboard Last 14 days Live
JOBS
173Range
810Unassigned
LEADS
2,819Total
26%Conversion
Booked 735
Web forms 214
Other 1,870
INVENTORY
412Items
9Below minimum
FLEET
29Vehicles
3Service due
NT
North412 jobs · 96% on time
Above target
CE
Central388 jobs · 93% on time
Above target
SO
South274 jobs · 88% on time
On target
Field teams18 active · 12 with GPS
AM
Team NorthOn site · 4h 12m
Active
JT
Team CentralTravelling · 22 min
En route
DP
Team SouthOn site · 1h 40m
Active
LC
Team WestShift starts 2:00 PM
Off shift
4 12 38 26 9 51 3 17 2
Service areas3 locations · 214 postal codes covered
NT
North82 postal codes · 6 slots weekdays, 3 Saturday
Covered
CE
Central71 postal codes · 8 slots weekdays
Covered
SO
South61 postal codes · 4 slots weekdays
Covered
Unassigned postal codesNobody is set to cover these yet
7
OPEN JOBS
18
SITES
14
INSPECTIONS
26
REVIEWS
4.8
Harbour West Properties14 sites · 62 jobs · since 2021
Contract
Annual service — Site 4Aug 7 · Team A · North
In progress
Flue inspection — Site 9Aug 1 · report issued
Complete
Parts issued — Site 4Jul 28 · 6 items from North store
Recorded
RATING
4.8Across 3 locations
THIS MONTH
17New reviews
AWAITING REPLY
2Oldest 3 days
RATINGS BY LOCATION
North
Central
South
Group
JM
★★★★★ North“On time and cleaned up after themselves.”
Replied
AP
★★★★☆ Central“Good work, took a while to get booked in.”
Needs reply
The platform

Every module, one record

Customers, field work, inspections, inventory and reporting ship as one product — not five tools stitched together and hoping to agree.

Customers

One record per customer, with every job, message and document attached to it.

Coverage & capacity

Set the areas each location covers and how much work a day can take, by slot and by weekday.

Field operations

Know where the work is happening and how it's progressing, without calling around.

Forms & reports

Capture what happened on site and turn it into something the customer can read.

Insight

Dashboards that answer the questions you'd otherwise export a spreadsheet to answer.

Growth

Track where new work comes from — down to the advert that produced the enquiry. Connect a Google Ads account and its Local Services enquiries arrive as leads, each carrying the calls and messages that came with it. Connect Thumbtack and its enquiries arrive the same way, carrying the messages that came with them, and you reply from the same screen.

Advertising & reviews

Connect the Google Ads and Business Profile accounts each location already owns, and answer reviews from the same place as the work. How it works

Communication

Your business numbers in one place — dial, texts and voicemail, with each role given the company’s lines rather than one number at a time.

Social media

Connect the accounts each location already owns and write a post once. Facebook Pages, Instagram, Threads, Pinterest and TikTok send today; the rest connect while publishing is built. How it works

Newsletter

Write a mailing in blocks or straight HTML, see the month it goes out on, and send it through your own Mailchimp account — your list, your sending reputation.

Web management

Your WordPress site takes its phone, address, hours and licence numbers from here, so one change reaches every page — and each site keeps its own answers. Add the chat bubble and contact form in your own brand colour, and the enquiries they take arrive in Leads.

Inventory

Stock counted per item and per location, with what was bought, moved and used on a job.

Fleet

Every vehicle on the register: who has the keys, when insurance lapses, what service is due.

Inspections

Build the form once, then every visit produces the same report — findings, photos and all.

People

Hours, onboarding and records for the team, handled in the same system as the work.

Training

Write the guide, set the test, give it to the people who need it, and see who still owes what.

How it flows

One operating loop, four stages

From the first enquiry to the finished job, every stage runs on the same records.

01

Capture

New enquiries land in one place, already attached to the customer they belong to.

02

Plan

Turn an enquiry into a job on the right customer, with the team and location it belongs to.

03

Deliver

The field team works from the same record, and what they capture flows straight back.

04

Review

See what the finished work tells you about the business, by location and by team.

Multi-location

One account. Every location.

Most software assumes you run one site. EzBizi assumes you don't.

  • Separate where it matters — each location keeps its own teams, work and numbers.
  • Access that fits the org — give someone a few locations, not the whole company.
  • Shared where it helps — a customer served by two locations is still one customer.
  • A view of the whole — compare locations, or look at the group as one business.
Wherever the work is

Office, truck or phone

The same platform, shaped to how each part of the team actually works.

  • Keeps working offline — everything syncs once there's signal again.
  • Desktop, mobile and web — nobody's stuck at a computer to get their job done.
  • Everything on the job — notes, photos and paperwork stay where they belong.
  • Nothing re-typed — what happens in the field is already in the office.
FAQ

Questions we get first

What is EzBizi?

EzBizi is a field-service CRM for organizations that run work across many locations. Customers, jobs, inspections, inventory, vehicles and reporting live in one system, on the same record.

Who is EzBizi for?

Service businesses with more than one company, franchise or location — field teams, office staff and leadership working from the same records rather than a stack of separate tools.

Does EzBizi support multiple locations?

Yes. Each location keeps its own teams, work and numbers. Access can cover a few locations or the whole group. A customer served by two locations is still one customer.

Does EzBizi connect to Google?

Yes, and each location connects its own accounts rather than ours. A Google Business Profile can be connected to read and answer reviews, and a Google Ads account to bring Local Services enquiries in beside the customers and jobs they become. You authorise it yourself, you see only your own data, and you can disconnect at any time. How we use the Google Ads API.

What can I run EzBizi on?

Any modern browser at app.ezbizi.com, and a Windows desktop app that installs without an administrator and keeps itself up to date. The Android app is on Google Play and the iPhone app is on the App Store. See the downloads.

How do we get started?

Talk to us at contact@ezbizi.com, or open Work with us if you are already on the team. The product runs at app.ezbizi.com.

See it running your operation

On the team? Open the control plane. Otherwise, talk to us.

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