These terms govern use of EzBizi, a field-service CRM provided by EZBIZI LLC, 800 SE 4th Ave Ste 107, Hallandale Beach, FL 33009, United States. Contact: contact@ezbizi.com.
EzBizi lets an organization manage customers, jobs, inspections, inventory, vehicles, staff and related operations, and — when enabled — connect the organization’s own social accounts to compose, schedule and publish organic posts, and connect a business phone number.
EzBizi runs in a browser at app.ezbizi.com and as installable apps for Windows, Android and iPhone. They are one service under one account and these terms cover all of them.
The desktop app checks for and installs its own updates, and you agree to it doing so — an old client talking to a current server is how data gets corrupted, so we do not treat staying current as optional. Where you obtain an app from Apple or Google, that store’s own terms apply to the download alongside these terms, and the store is not a party to this agreement or responsible for the service.
You must be authorized by the organization to use its EzBizi account. You are responsible for activity under your login and for keeping credentials secure. Organization administrators decide who may connect social networks and who may publish.
The records your organization puts into EzBizi remain yours. Much of it is personal data about other people — your customers and your staff — and in that relationship you decide what is collected and why, and we process it on your instructions. You are responsible for having the right to hold it, for telling those people what you hold, and for answering them when they ask.
Where you connect a phone number, EzBizi can keep call records, voicemail and recordings. Whether you may record a call is your decision and your legal exposure, not ours. Some jurisdictions require every party to consent, and Florida — where we are — is one of them. EzBizi gives you the capability and no advice; obtaining consent, and announcing the recording where the law requires it, is yours to do.
You also agree not to use a connected number for unsolicited marketing calls or messages, or in any way that breaks telecoms law or your carrier’s rules.
EzBizi can send you a one-time code by text to verify it is you — signing in, confirming a new device, or resetting your password. These are the only texts we send you. They come from EzBizi’s own number rather than your company’s, they go only to people who hold an EzBizi account, and they are never marketing: we do not send offers, news or promotions by text, and there is nothing to unsubscribe from except the codes themselves.
Joining. You enter your mobile number and tick a box that starts unticked, on your account page under Signing in. Nobody can turn it on for you — not an administrator, not us — and a phone number already on your profile is never used for it.
Leaving. Turn it off on that same page, or reply STOP to any message. Either stops the texts; neither needs a password. Reply HELP for help, or write to contact@ezbizi.com.
Frequency and cost. Messages go out only when a code is asked for — typically fewer than five a month — and your mobile carrier’s message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.
What we do with the number is in the privacy notice: we do not share or sell it, or your consent to receive these messages, to anyone for marketing purposes.
You retain rights in the content you submit. By connecting a social network you instruct us to act on that network using the permissions you grant there. You must have the right to post as that account. Each network’s own terms also apply. We may suspend a connection that the network revokes or that violates those terms.
Do not use EzBizi to send spam, impersonate others, break the law, or attack the service. We may suspend access that threatens the platform or other customers.
We aim to keep EzBizi available but do not guarantee uninterrupted service. Features that depend on a third party — mail, telephony, social networks, maps, the app stores — can fail when that party fails, and some of them change their own rules without asking us.
An organization may stop using EzBizi at any time. Ask us and we will export your records in a readable format before anything is removed. Deleting an account and its data is described on its own page, including what has to be kept and why. We may suspend or end access for non-payment, or for the conduct described under Acceptable use, and we will say which.
To the extent permitted by law, EZBIZI LLC is not liable for indirect or consequential damages, or for content you publish to third-party networks. These terms are governed by the laws of the State of Florida, excluding conflict-of-law rules.
We may update these terms by posting a new version at this URL. Continued use after a posted change is acceptance of the new terms.
Write to contact@ezbizi.com, or by post to EZBIZI LLC, 800 SE 4th Ave Ste 107, Hallandale Beach, FL 33009, United States.